Organizer Terms of Service

DISCOVERLY P.C. (Private Company)

Effective Date: September 28, 2026 Version: 1.0 Last Updated: September 28, 2026

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These Organizer Terms of Service ("Organizer Terms") constitute a legally binding agreement between the organizer entity ("Organizer", "you", or "your") and DISCOVERLY P.C. ("DISCOVERLY", "Discoverly", "Company", "we", "us", or "our"), governing your access to and use of the Experiences space of the Discoverly platform, including the organizer dashboard and all related tools (collectively, the "Organizer Platform").

These Organizer Terms are supplementary to the general Terms of Service, the Privacy Policy and the Cookie Policy, which are incorporated by reference. Where a Partner Terms document also applies to your account because you additionally operate a venue, each document governs its own activity. In the event of a conflict, these Organizer Terms prevail with respect to Experiences.

By enabling the Experiences space, creating an Experience, or publishing a listing, you acknowledge that you have read, understood, and agree to be bound by these Organizer Terms. You accept these Organizer Terms on behalf of a company or other legal entity, not as a private individual, and you represent that you are authorised to bind that entity.

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1. Company Information

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2. Definitions

In addition to the definitions in the general Terms of Service:

• "Experience" means any event, class, tour, activity, workshop, tasting, performance or similar dated offering that you list on the Organizer Platform.
• "Occurrence" means a single scheduled instance of an Experience, with its own place, date, start and end time, and capacity.
• "Listing" means the Experience record you publish, including its title, summary, description, categories, tags, photographs, practical detail and Occurrences.
• "Attendee" means a person who attends, books or expresses interest in an Experience.
• "Member" means a registered user of the Discoverly consumer platform.
• "Legal Entity Record" means the company record you complete in the Organizer Platform, holding your registry and tax details.
• "Organizer Content" means all text, photographs, video and other material you submit to the Organizer Platform.

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3. Eligibility, Registration and Verification

3.1 Eligibility

To act as an Organizer you must be a legal entity, or a sole trader with a tax registration, lawfully established and entitled to run the Experiences you list. You must hold every licence, permit, registration and insurance that the Experiences require.

3.2 Account and Space

The Experiences space is enabled on a Discoverly account. You are responsible for every action taken under your account and for the people you allow to use it, and you must keep credentials confidential and notify us at partners@discoverly.gr of any unauthorised use.

3.3 Company Verification Before Publication

You must complete the Legal Entity Record and pass company verification. You provide your VAT number and we pre-fill the record from the Greek business registry; you confirm or correct it and add legal representatives, contacts and, where asked, supporting documents. Non-Greek entities provide their country, national registration number and VAT or EORI number. We retain the registry response and the date of the lookup as evidence of what the registry stated.

No legal details are asked when you first sign up. A grace period runs from the day your first Experience goes live (thirty days by default, and we may extend or waive it). If the grace period expires without a verified company, your account is soft-blocked: your Experiences leave the public Service and no new bookings or claims are issued, while you keep signing in and can still submit your details. Nothing is deleted. Verification restores everything automatically.

3.4 Accuracy of Registration Data

You must keep the Legal Entity Record accurate and tell us within a reasonable time of any change to your legal name, registered seat, legal form, representatives, VAT status or licences.

3.5 Attaching a Place

Attaching a place to an Occurrence is not a claim of ownership of that place and does not require venue verification. You warrant that you have the right to run the Experience at that place, including the consent of the owner or operator where that is needed.

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4. The Organizer Platform

4.1 What We Provide

We provide tools to create and publish Listings, schedule Occurrences, manage categories, tags and photographs, and see your own activity. We display Listings in the consumer Service and may feature them in our own channels and communications.

4.2 What We Are Not

Discoverly is not the organiser, host, promoter, agent, reseller, employer or insurer of any Experience. We are a listing and discovery platform. The contract for an Experience, where one exists, is between you and the Attendee. Nothing in these Organizer Terms creates a partnership, joint venture, agency or employment relationship.

4.3 No Exclusivity, No Guaranteed Volume, Changes

These Organizer Terms are non-exclusive. We do not guarantee any level of visibility, ranking, traffic, bookings, attendance or revenue, and ranking is determined by relevance and personalisation as described in the general Terms. We may modify, suspend or discontinue any part of the Organizer Platform, we do not warrant uninterrupted availability, and we will give reasonable notice of material changes where practicable.

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5. Listings: Accuracy, Dates and Capacity

5.1 Accuracy

You are solely responsible for the accuracy, completeness and lawfulness of every Listing. Each Listing must describe honestly what the Experience is, what is included and what is not, its duration, what an Attendee should bring, the language it is delivered in, its accessibility, and any physical demands, health requirements, age restriction or other restriction that applies. It must not be misleading by action or omission under Greek Law 2251/1994 or Directive 2005/29/EC.

5.2 Dates, Times and Places

Every Occurrence must state a real place, date and start and end time. You must keep the schedule current and remove or update Occurrences that will not take place. Times are interpreted in Athens local time unless stated otherwise.

5.3 Capacity

The capacity you set for an Occurrence must reflect the number of Attendees you can genuinely and safely accommodate, taking into account the venue's own limits and any limit imposed by law or by your licences. You must not oversell an Occurrence.

5.4 Bilingual Content

Listings are published in Greek and English. Where you write in one language, our tools may propose a machine translation, which is presented as a draft, labelled as machine-produced, and published only after you save it. You remain responsible for the accuracy of both language versions, including any machine-assisted text you accept.

5.5 Prohibited Listings

You must not list anything unlawful, unsafe, discriminatory, sexually explicit, hateful, or that infringes the rights of others; anything requiring a licence you do not hold; gambling; the supply of alcohol or tobacco to minors; or any Experience you are not genuinely able to run. You must not list the same Experience several times to gain visibility, nor create a Listing in order to advertise something other than the Experience itself.

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6. Pricing and Payments

6.1 You Set the Price

You set and display the price of an Experience, as free, a fixed price, or a range, with a note where that helps. Prices must be stated in euro and must include VAT and all unavoidable charges, or must state clearly and prominently what is excluded. You must not advertise one price on the Platform and charge another.

6.2 What Discoverly Does Not Collect

Unless the Platform expressly states otherwise at the point of booking, Discoverly does not collect, hold, process or remit any payment for an Experience. We do not act as a payment service provider, merchant of record, agent for collection, or escrow. Payment is arranged and taken by you, directly from the Attendee, on your own terms and using your own means.

6.3 Your Responsibility for the Transaction

You are solely responsible for the commercial and consumer-law aspects of any transaction with an Attendee, including pre-contractual information, receipts and invoices, VAT and all other taxes, the statutory right of withdrawal where it applies, and refunds. You must issue every document Greek tax law requires.

6.4 Fees Payable to Discoverly

No fee is currently charged for listing Experiences on the Organizer Platform. We reserve the right to introduce fees, commissions or paid placement for the Experiences service in the future. Any such charge will be introduced only under a separate written order, order form or updated terms presented to you in advance, and will never apply retroactively to an Experience already published. Nothing in these Organizer Terms obliges you to pay any amount unless you have accepted such an order.

6.5 Future Payment Processing

If we later introduce payment collection or ticketing for Experiences, supplementary terms will govern settlement, payout timing, chargebacks and refunds, and will be presented to you before you use that feature.

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7. Cancellations, Changes and Refunds

7.1 Your Cancellation Policy

Every Listing must state your cancellation and refund policy clearly. That policy must comply with Greek and EU consumer law, including the rules on distance and off-premises contracts. Where an Attendee has a statutory right to cancel or to a refund, your policy cannot remove it.

7.2 Changes and Cancellations by You

If you change the date, time, place or material content of an Occurrence, or cancel it, you must update the Listing immediately and inform Attendees who booked with you without undue delay. You must then honour your policy and applicable law, including any refund due.

7.3 Refunds

Because Discoverly does not collect payment for Experiences, refunds are issued by you, directly to the Attendee. We do not hold funds and cannot refund on your behalf. You must process any refund due without undue delay, and in any event within the period the law requires.

7.4 Repeated Cancellations

Repeated cancellation, no-shows, or failure to refund are a material breach of these Organizer Terms and may lead to the measures in Section 10.

7.5 Complaints

We may pass on Attendee complaints and ask you to respond within a reasonable period. We may record the outcome and take it into account under Section 10. We do not adjudicate the underlying contract between you and the Attendee.

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8. Safety, Licences and Legal Compliance

8.1 General Compliance

You must comply with all applicable law in running an Experience, including health and safety, fire and building safety, food safety and hygiene, public performance and music licensing, transport and guiding rules, environmental and protected-site rules, accessibility, employment law for your staff, and consumer protection.

8.2 Licences and Permits

You must hold, and keep valid, every licence, permit, authorisation and registration the Experience requires, including any tourism or guiding registration and any permission required to use a public space. You must give us evidence of any of these on reasonable request, and we may withhold or unpublish a Listing until you do.

8.3 Safety

You are responsible for the safety of Attendees, your staff and third parties. This includes a risk assessment proportionate to the activity, safe and maintained equipment, competent and adequately supervised staff, a stated participant-to-staff ratio where it matters, first aid and emergency arrangements, clear safety briefings, and the recording and reporting of incidents. You must tell us of any serious incident arising from an Experience listed with us, without undue delay.

8.4 Minors

Where an Experience is open to people under 18, you must state the minimum age and any supervision requirement, obtain the consent of a parent or guardian where the law or good practice requires it, and comply with all rules protecting minors, including the prohibition on supplying alcohol to them. Where your staff or volunteers work unsupervised with minors, you must carry out the background checks the law requires.

8.5 Health

Where an Experience carries health requirements or contraindications, such as physical exertion, heat, altitude, water, pregnancy, allergens or dietary constraints, you must state them in the Listing before booking and must handle any health information an Attendee gives you lawfully and confidentially. Health data is a special category of personal data under Article 9 GDPR and you must have a valid basis before collecting it.

8.6 Insurance

You must maintain, throughout the term, public liability insurance and any other insurance appropriate to the Experiences you run, with a cover level appropriate to the activity and risk, taken out with a reputable insurer authorised in the EU or EEA. You must provide a certificate of cover on reasonable request. We may withhold publication of high-risk Experiences until cover is evidenced. Discoverly does not insure you, your staff, your Attendees or your Experiences.

8.7 Non-Discrimination

You must not refuse or restrict participation on any ground protected by Greek or EU law, except where a restriction is objectively necessary and lawful, such as a genuine safety-based age or health requirement stated in the Listing.

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9. Content, Ownership and Licence

9.1 Your Ownership

You retain ownership of Organizer Content.

9.2 Licence to Discoverly

You grant DISCOVERLY a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, reproduce, adapt, resize, translate, publish, distribute and display Organizer Content for the purpose of operating, promoting and improving the Service, including in the consumer app, in search results, in our newsletters, on our social channels and in press or marketing material about the Service. The licence lasts while the Content is on the Platform and for a reasonable period afterwards for archival, backup and evidential purposes, and survives termination only for material already published or distributed.

9.3 Your Warranties

You warrant that you own or have licensed all Organizer Content; that it does not infringe any copyright, trademark, image right, privacy right or other right; that you have the documented consent of every identifiable person shown in a photograph or video, and of a parent or guardian where that person is a minor; that any music, artwork or trademark used is licensed; and that the Content is accurate and not misleading.

9.4 Third-Party Material

Place data, map tiles and place photographs supplied by third parties such as Google remain subject to those providers' terms. You must not download, copy, store or re-use them outside the Platform.

9.5 Our Marks

You may state that you list Experiences on Discoverly and use our marks in the form and on the conditions we publish. You must not alter our marks, use them in a way that suggests endorsement or partnership beyond what is true, or register any confusingly similar mark. This permission ends with these Organizer Terms.

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10. Review, Takedown and Suspension

10.1 Review of Listings

Listings may be checked automatically for accuracy, completeness, category fit and policy compliance, and are also reviewed by our staff. Review may take place before or after publication. Automated checks may flag a Listing for human review or withhold it pending review. We do not warrant that review will detect every problem, and review never transfers responsibility for a Listing from you to us.

10.2 Takedown

We may unpublish, restrict, downrank or remove a Listing, in whole or in part, where it appears to breach these Organizer Terms or the law, where a licence, insurance or verification is outstanding, where it is duplicated or misleading, where it is the subject of a credible complaint or an authority order, or where it presents a risk to Attendees. Where we do so we will tell you the reason and, where Regulation (EU) 2022/2065 and Regulation (EU) 2019/1150 apply, give you the statement of reasons and the redress options those Regulations require, including our internal complaint-handling process and the possibility of mediation.

10.3 Suspension and Adverse Measures

Where breaches are serious or repeated, we may suspend publication of all your Listings, suspend your access to the Organizer Platform, or terminate under Section 13. Except where immediate action is needed to protect Attendees, comply with the law or address a security risk, we will give you notice and an opportunity to respond.

10.4 Your Right to Contest

You may contest any measure by writing to partners@discoverly.gr. We will review with human involvement and respond within a reasonable period.

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11. Attendee Data, Confidentiality and Data Protection

11.1 Roles

Discoverly is the controller of the personal data of Members and other users of the Service. Where you collect personal data from an Attendee directly, for booking, payment, dietary or health information, or a waiver, you are an independent controller of that data and are responsible for your own lawful basis, notice, security and retention.

11.2 Data We Make Available to You

We make available only what you need to run the Experience and to manage your Listing. You must not attempt to obtain, infer or compile any further information about a Member, and you must not attempt to re-identify anyone from aggregated statistics.

11.3 Your Obligations

Any personal data you receive through the Organizer Platform may be used only to deliver the Experience it relates to and to meet your legal obligations. You must not use it for marketing, add it to a mailing list, sell it, share it, or transfer it outside the EEA without a lawful basis and without the notice and safeguards the GDPR requires. You must apply appropriate security, delete it when it is no longer needed, and inform us without undue delay of any breach affecting data you received from us.

11.4 Confidentiality

Each party will keep confidential the non-public information of the other, including product plans, commercial terms, statistics and technical information, will use it only for the purposes of these Organizer Terms, and will protect it with at least reasonable care. This does not apply to information that is public through no breach, was already lawfully known, is independently developed, or must be disclosed by law, in which case the disclosing party will be notified where lawful. This obligation survives for five years after termination, and indefinitely for personal data and trade secrets.

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12. Liability

12.1 Your Liability for Experiences

You are solely liable for the Experiences you run and for everything arising from them, including injury, illness, death, loss or damage to property, cancellation, the conduct of your staff and contractors, and any breach of licence, safety or consumer law. Discoverly has no operational control over an Experience and accepts no liability for it.

12.2 Indemnity

You will indemnify, defend and hold harmless DISCOVERLY, its directors, officers, employees and agents against all claims, liabilities, damages, losses, fines, costs and expenses, including reasonable legal fees, arising from or related to: your Experiences and Listings; Organizer Content; your breach of these Organizer Terms, of applicable law or of the rights of a third party; any claim by an Attendee, an authority or a collecting society; and any failure to hold a required licence or insurance. This survives termination.

12.3 Platform "As Is"

The Organizer Platform is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, express, implied or statutory.

12.4 Limitation

To the maximum extent permitted by law, DISCOVERLY is not liable for indirect, incidental, special, consequential or punitive damages, nor for loss of profit, revenue, bookings, data or goodwill. Our total aggregate liability for all claims arising out of or in connection with these Organizer Terms shall not exceed the greater of (a) the amounts you paid to DISCOVERLY under these Organizer Terms in the twelve months preceding the event giving rise to the claim, and (b) one thousand euros (EUR 1,000).

12.5 Mandatory Liability

Nothing limits or excludes liability that cannot be limited or excluded by law, including for fraud, gross negligence, wilful misconduct, or death or personal injury caused by negligence. These Organizer Terms are business-to-business and the consumer protections in the general Terms of Service do not apply to your Organizer relationship with us.

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13. Term and Termination

13.1 Term

These Organizer Terms begin when you first accept them or first use the Organizer Platform, and continue until terminated.

13.2 Termination by You

You may terminate at any time by removing your Listings and disabling the Experiences space, or by writing to partners@discoverly.gr. You must honour every Occurrence already published and every booking already taken, or cancel and refund in accordance with Section 7.

13.3 Termination by Discoverly

We may terminate on thirty (30) days' written notice for convenience, or immediately where you commit a material breach that is incapable of remedy or is not remedied within fifteen (15) days of notice; where you or your Experiences present a risk to Attendees; where a required licence, insurance or verification is absent; where you become insolvent, enter liquidation or cease trading; or where the law or a competent authority requires it.

13.4 Effects of Termination

Your access to the Organizer Platform ends, Listings are unpublished, and you remain responsible for Occurrences already booked. We retain your company record, terms acceptance record and transaction records for the periods stated in the Privacy Policy and required by Greek commercial and tax law. Sections 9.2 (to the extent stated), 11, 12, 13.4 and 14 survive.

13.5 Export

Before termination, or within thirty (30) days afterwards, you may request a copy of your Listing content at partners@discoverly.gr.

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14. General

14.1 Governing Law

These Organizer Terms are governed by the laws of the Hellenic Republic (Greece), without regard to conflict of law provisions, and in compliance with applicable European Union law.

14.2 Jurisdiction

The Courts of Athens, Greece have exclusive jurisdiction over any dispute that cannot be resolved amicably. Before litigation, the parties will attempt to resolve the matter in good faith, starting with a written notice to partners@discoverly.gr. Where Regulation (EU) 2019/1150 applies, you may also use our internal complaint-handling system and propose mediation; the mediators we are willing to engage will be named on our website.

14.3 Changes to These Organizer Terms

We may amend these Organizer Terms. Material changes take effect thirty (30) days after notice by email and in the Organizer Platform, unless a shorter period is needed to comply with the law or address a security risk, or you waive the notice period. If you do not accept a change, you may terminate before it takes effect. Continued use afterwards is acceptance, and we may require renewed acceptance recorded with version, language and date.

14.4 Assignment

You may not assign these Organizer Terms without our prior written consent. We may assign to an affiliate or in connection with a merger, acquisition or sale of assets.

14.5 Force Majeure

Neither party is liable for a failure or delay caused by circumstances beyond its reasonable control, including natural disasters, pandemics, war, terrorism, government action, power failure, or internet or third-party service disruption. This does not excuse an obligation to refund an Attendee where the law requires it.

14.6 Severability, Waiver, Entire Agreement

If a provision is invalid or unenforceable, the rest continues in force and the provision is modified to the minimum extent needed to be enforceable. A failure to enforce is not a waiver. These Organizer Terms, together with the general Terms of Service, the Privacy Policy, the Cookie Policy and any order you have accepted, are the entire agreement between us regarding the Organizer Platform.

14.7 Language

These Organizer Terms are available in English and Greek. Both versions carry the same content. In the event of inconsistency, the Greek version prevails.

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15. Contact

DISCOVERLY P.C. Organizers and Partners: partners@discoverly.gr Legal: legal@discoverly.gr Privacy: privacy@discoverly.gr Website: discoverly.gr